Review A Local E-Commerce Site

Cat n Dogs.my is an online pet store specialized in selling variety of high quality pet product.The main purpose of establishment of this website is to ease the pet lover to sit back and relax browsing or shopping for their pets while spending quality time with them.

No more hustle and bustle queuing up at shopping malls or the local pet store. The owner of this online pet shop is own by Bumiputera entrepreneur which located in Kulim,Kedah

CatsnDogs.my
Azza Hafizah Marketing (PG0219390-W)
09000 Kulim, Kedah.
MALAYSIA
This is the webpage of the CatnDog.my.this e-commerce store provide so many thing that ease the purchaser of their store.In this page i also found that they also provide the shopping cart which is used to accumulate the product that have been place in the cart and total price of the product by buyer.Buyer can use the cart to varify the purchases that have been made by them and also enable for them to finalise the purchases before they make the actual payment and order.

The interesting that can be found in this website is they also provide the price category for the ease of it potential buyer who like to choose the product base on price categories.Catsn Dogs.my also updated it product every month by showing their latest product in their front page,Not only that,there are also a purchaser complement on the product which show the hot item to be purchase to satisfy their pet.

CatnDogs.my sold not only pet toy, it also sold wide variety of pet food, pet shampoo and also the vitamin and nutritious food for pet.








The shipping methods provided in this site are convenient and simple to understand. Payments can be made either through cash transfer from Maybank2U,Credit card,and Paypal. The navigation in this website is user friendly making it easy for customers to pinpoint items of interest. This website is vertified by Paypal.

E-Government in Malaysia: Its implementation so far and citizen's adoption strategies.

Various countries, including Malaysia, are implementing electronic government, generally known as ‘e-government’. The status of e-government implementation in Malaysia is widely discussed as to the potential of e-government implementation towards the public and businesses. The implementation of e-government started since the initiation of Multimedia Super Corridor (MSC) by the Malaysian government.

The Electronic Government initiative in Malaysia was launched to lead the country into the Information Age. It has improved both how the government operates internally as well as how it delivers services to the people of Malaysia. It seeks to improve the convenience, accessibility and quality of interactions with citizens and businesses; simultaneously, it will improve information flows and processes within government to improve the speed and quality of policy development, coordination and enforcement.

The vision of Electronic Government is a vision for government, businesses and citizenry working together for the benefit of Malaysia and all of its citizens. The vision focuses on effectively and efficiently delivering services from the government to the people of Malaysia, enabling the government to become more responsive to the needs of its citizens.

The 7 pilot projects of the Electronic Government Flagship Application are as follows:

1. Project Monitoring System (PMS)
2. Human Resource Management Information System (HRMIS)
3. Generic Office Environment (GOE)
4. Electronic Procurement (EP)
5. Electronic Services (E-Services)
6. Electronic Labour Exchange (ELX)
7. E-Syariah

The myGovernment Portal ( http://www.gov.my/ ) acts as the one-stop source of Malaysian government information and services for the citizens in Malaysia.

Citizen’s adoption strategies:

E-Government adoption is affected by website design elements that provide perceived ease of use and perceived usefulness, by user characteristics such as sense of perceived risk, feeling of perceived control and prior Internet experience, and also by citizen satisfaction with the quality of its services.

1. Customer satisfactionE-Government adoption requires that citizens show higher levels of satisfaction with the online service provided by the government. A higher level of customer satisfaction will increase the rate of e-Government adoption.

2. Service QualityOnline service quality for e-Government could be measured in terms of quality of content provided on the website, the speed of the response to the citizens concerns with problem solving approach, and the availability of names. Other important measurement factors are telephone and fax numbers of personnel with whom citizens might need to get in touch, and the integration of an offline channel with online channel so that citizens could interact with government departments through other means if necessary. Higher quality of service will lead to higher levels of customer satisfaction and thus can increase the use of e-government services.

3. Website DesignPersonalization of websites, customization of product offerings, and self-care are the three key features that could be used not only to build relationship with the visitors, but also to enhance their experience. These features give visitors a sense of control and participation and could potentially enhance their adoption.

4. User CharacteristicUser characteristics such as perceived risk, perceived control, and internet experience can have a direct impact on internet adoption. Experience influences a citizen’s trust of e-Government. Users with prior experience, especially if satisfied, would be more likely to return to use e-Government services. Perceived risk leads to security and privacy issues that could discourage the use of online services. It is important to ensure that citizens can transact online securely and their personal information will be kept confidential to increase the level of trust and the e-government adoption rate.

The government should be able to propose an effective strategy to encourage citizen’s adoption of e-government by focusing on these 4 areas.

Corporate Blogging: A new marketing communication tool for companies

Do you know what is corporate blog is? According to Wikipedia, a corporate webblog is published and used by an organization to reach its organizational goals. The advantage of blogs is that posts and comments are easy to reach and follow due to centralized hosting and generally structured conversation threads.

Wikipedia goes on to explain two types of corporate blogs. Internal–meant for employees to view and comment on and external–published for the public to view.

Internal blogs are used as a communication tool within the organization. They are usually placed on the company Intranet where only employees can view. These can be used in the meetings and e-mail discussions. They are very effective when schedules or employee locations make meetings impractical. Ideas can be categorized by topic, person and date, making archiving ideas and conversations easy.

Frequent uses: Build and strengthen organizational culture, communicate company knowledge and provide teams with an effective collaboration tool.

External blogs are a new public relations tool being used to engage the customer community. These are publicly viewable sites that act as a window into the company itself. They make product announcements, explain policies, rally support, react to criticism and communicate to the outside world. There is also a special type of external blog,

Frequent uses: To strengthen the brand, to build and strengthen relationships and to market or sell products and services.

On the whole, notwithstanding the fact that corporate blogging provides a good marketing platform to companies, i believe that to make it a success, companies need to put in a lot of effort as this medium requires a lot of time, resources, and, most importantly, commitment to transparency.